Predictive analytics: the science of non-compliance

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Data science is an emerging discipline which combines analysis, programming and business knowledge and uses new and advanced techniques and technologies to work with complex data. Jonathan Athow, John Lord and Claire Potter, from Knowledge Analysis and Intelligence at HMRC, explain how HMRC are making better use of data to tackle non-compliance.

Stop Thief! How data can help prevent mobile phone theft

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Crime in general has fallen, but thieves are still targeting mobile phones. The Behavioural Insights Team (BIT) has developed a risk index to keep consumers informed and even prevent crimes before they happen. Simon Ruda, Ed Bradon and David Halpern from BIT show us how they did it.

Trust in the People - the Canal and River Trust

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The Public Bodies Reform Programme will reduce government administration costs by more than £2.6bn. One of the bodies transferred to the voluntary sector under the programme was the Canal & River Trust. Its chairman Tony Hales and Peter Unwin, Director General at the Department for Environment, Food and Rural Affairs (Defra), describe the challenges and …

How on earth could they let that happen?!

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In the last issue of CSQ, Sir David Normington reviewed The Blunders of Our Governments. John Manzoni the new Chief Executive of the Civil Service wrote this article when he was the head of the Major Projects Authority. It discusses what the organisation is doing to prevent such blunders and improving how projects are run.