Edward Lockhart-Mummery, Leader of the Smarter Environmental Regulation Review in the Department for the Environment, Food and Rural Affairs (Defra), explains how Defra and its organisations are rewriting their guidance to make it simpler, quicker and clearer for users to comply …
Sir Jeremy Heywood, Cabinet Secretary and Head of the Civil Service, reviews Who Governs Britain? by Anthony King. In his new book, Anthony King, Millennium Professor of British Government at the University of Essex, seeks to answer a question that has …
Welcome to the ninth edition of Civil Service Quarterly. In this, the first issue since the General Election, we focus on how teams across Government are taking bold, new approaches to tackling some of the biggest issues we face, as …
Ursula Brennan, retiring Permanent Secretary at the Ministry of Justice, shares her experiences after 40 years working in the Civil Service.
If Britain was to match US levels of productivity, our GDP would be boosted by 31% - equivalent to £21,000 a year for every household in the country. Susan Acland-Hood, Director of the Enterprise & Growth Unit, HM Treasury explains why productivity matters and how the government plans to raise productivity and thus boost our economy by ‘Fixing the Foundations’.
From several textbooks worth of legislation to just over 100 pages. Nicolette Sanders, DWP Legal Adviser explains how government lawyers have simplified Universal Credit legislation using agile service development principles.
HMRC has reduced error and fraud in the tax credits system to its lowest level since they were introduced in 2003. Tom Smith, HMRC’s Director, Customers, Strategy and Policy (Benefits and Credits) examines the reasons for the turnaround and lessons learned.
In the Civil Service we are constantly trying to improve our performance and the services that we offer to the public. We often use data or research to help measure and improve our own team's or our Department’s performance, but how would we go about measuring the performance of the Civil Service as a whole? The Analysis & Insight team in the Cabinet Office have been exploring this question.
The Department of Health is leading the development of a $100 million global Dementia Discovery Fund. Siobhan Jones, Deputy Director of the Dementia Fund at the Department Health explains how they plan to use private investment to deliver positive social returns.
Hannah Rignell, Head of Community Action in the Cabinet Office explains how they have recruited and trained over 6,000 Community Organisers to inspire communities to deliver positive social change through collective action.