Frontline work

The public face of the Civil Service: Creating a professional operational delivery workforce

Operational Delivery is the Civil Service’s largest profession. In this article, James Bishop sets out the innovative work now taking place to help the profession’s 280,000 members learn new skills, progress their careers and ensure the Civil Service has the right operational capabilities for times of crisis and beyond.

Professional value-added volunteering

Photo of lots of people's hands being held up in the air, volunteering for stuff

Every civil servant now gets five days of special leave a year to volunteer. In this article, Andrea Lee, Deputy Director of Strategy at the Department of Health, shows how government economists and analysts are using their professional skills to volunteer in an impactful way – helping third sector and public sector organisations in need of their particular expertise and experience.