Frontline work

The public face of the Civil Service: Creating a professional operational delivery workforce

Operational Delivery is the Civil Service’s largest profession. In this article, James Bishop sets out the innovative work now taking place to help the profession’s 280,000 members learn new skills, progress their careers and ensure the Civil Service has the right operational capabilities for times of crisis and beyond.

Professional value-added volunteering

Photo of lots of people's hands being held up in the air, volunteering for stuff

Every civil servant now gets five days of special leave a year to volunteer. In this article, Andrea Lee, Deputy Director of Strategy at the Department of Health, shows how government economists and analysts are using their professional skills to volunteer in an impactful way – helping third sector and public sector organisations in need of their particular expertise and experience.

Partnering with business to ‘Make Things do Stuff’

ng people learning about digital technology at the launch of the Make Things Do Stuff campaign

Effective collaboration between the Partnerships Team and a range of digital organisations gave over 150,000 young people the chance to learn important digital skills through the ‘Make Things Do Stuff’ project. Tim Scott, Head of Sector, Technology, Telecoms and Media in the Partnerships Team, explains how collaboration with business can add value to government initiatives.

The future of driving

Driverless vehicles are about to take to UK roads, thanks to work led by the International Vehicle Standards Team at the Department for Transport. The team’s recent regulatory review suggests that automated cars could make our roads safer, quieter and cleaner. Lydia Fitzpatrick, strategic communication manager, explains what the government is doing to make this happen.

Bridging the Divide

The Scottish Referendum preoccupied Whitehall over the autumn. But civil servants in the Northern Ireland Office and Northern Ireland Executive were engaged in supporting talks in Northern Ireland to avert a growing crisis in devolution there. Sir Jonathan Stephens, the Permanent Secretary of the Northern Ireland Office describes how these culminated in the Stormont House Agreement, reached on the eve of Christmas.

Joining forces to fight Ebola

Tackling the most recent Ebola outbreak has been an international effort. The Department for International Development (DFID) is leading the UK response to the crisis in Sierra Leone, working with a range of other departments to fight the virus abroad and on home soil. Jennie Barugh, Head of the Ebola Crisis Unit at DFID explains why cross-departmental collaboration is crucial in stopping the spread of the disease.

From Whitehall to hospital ward

Photograph of Jeremy Hunt talking to a paramedic.

The Department for Health (DH) is pioneering a new Connecting programme to equip its staff with a better understanding of frontline experience. Peter Howitt and Kate Dewit explain why encouraging staff to spend time in delivery organisations is bringing benefits for citizens, delivery organisations and DH staff.