Poli Stuart-Lacey, Director of Communications at HM Revenue & Customs, explains the rationale behind the move “from tax man to tax duck”, and how it increased Self Assessment compliance rates.
Sir Mark Sedwill answers questions on a range of issues, from how he sees the role of Cabinet Secretary, to the challenges facing the Civil Service.
John Manzoni, Chief Executive of the Civil Service, explains why - and how - the organisation is transforming the way it works and why it needs to accelerate the change.
Alex Aiken, Executive Director, Government Communications, reflects on the success of Civil Service Live and the purpose and benefit of collective learning.
John Manzoni, Chief Executive of the Civil Service and Cabinet Office Permanent Secretary, describes how government is changing to exploit the vast potential of data for making better policy and better services.
Government spends around £600 billion each year on running its business operations, and most government organisations have committed significant time and money to improve their management of these services. Rob Barnes, a civil servant on secondment to the National Audit …