NHS England

Improving public sector efficiency to deliver a smarter state

Graphic showing a number of white piggy banks in th shape of pigs, with a larger blue piggy bank behind them all

Stephen Aldridge, Director for Analysis and Data, Angus Hawkins, Assistant Economist, and Cody Xuereb, Economic Adviser, from the Department for Communities and Local Government, write about the Public Sector Efficiency Group’s focus on improving the understanding of public sector efficiency across departments, looking at the trends in and drivers of efficiency and evidence of the scope for improving desired outcomes further.

Designing a better A&E

Picture of the sign showing the journey through A&E

Government interest is growing in the potential for design to improve policy. Miles Ayling, Director of Innovation at NHS England and Catherine Makin, Project Manager for Health at the Design Council, explain how a partnership between NHS England and the Design Council has reduced aggression, improved staff morale and led to better patient experience across A&E departments.