How good are we?

Posted by: Stephanie Anscomb and Jon Wallis, Posted on: 10 September 2015 - Categories: Analysis and factual trends, Making organisations work well

In the Civil Service we are constantly trying to improve our performance and the services that we offer to the public. We often use data or research to help measure and improve our own team's or our Department’s performance, but how would we go about measuring the performance of the Civil Service as a whole? The Analysis & Insight team in the Cabinet Office have been exploring this question.